Cloud migration inevitably involves serious organizational changes. Internal supporters, like technical evangelists, and external partners guide you through it.
Organizational change and transformation prepare two traps: a technical failure and a non-technical adaptation of the working routines that your employees have difficulties anticipating.
Sales management, candidate management in HR, labeling in manufacturing, finance reports generation — almost every workflow would nowadays find an automation vendor.
But every company is different. And most of the out-of-the-box solutions were created with a kind of common denominator in mind. They provide templates that an average business can use. The problem is, there is no such thing as an average company. Each workflow digitalization and automation needs a customization effort to some extent. Even though the new platform will be adjusted for the company staff to enable easy use, they still have to learn at least a new user interface.
Each migration is aimed at sustaining and facilitating efficient workflows. Thus, sometimes it is necessary to get rid of less efficient ones or come up with a new design for them. It may seem an edge case at first glance, but changing working routines may cause consequent insecurity among employees.
Stepping out of the usual path in everyday duties may be a bit frustrating for your employees. They are worried that their working performance will actually drop instead of an expected increase. It can even come to a soft resistance.
That’s why you should obtain some supporters that can spread the word about the bright sides of new technology and enlighten about a necessary adaptation period. Technical evangelists and early adopters help you to prepare the rest of the company’s staff for the forthcoming changes and raise their commitment.
Technical evangelists are employees with a strong technical background but highly sociable and possessing an informal authority in the company. They enjoy explaining new technologies to other folks. They are far from being nerds; they help people to understand how cloud migration works without overwhelming anyone with unnecessary details.
Technical evangelists are often social hubs. You would know them already from informal team events or can quickly find them. When approaching a technical evangelist, remember to talk about the advantages of the platform migration for the employees and focus less on the business numbers.
While technical evangelists won’t be dealing with the new technology after the migration, early adopters will. Those are mostly the power users of a new platform, such as senior specialists and team leaders. Once you’ve convinced them, they will find a way to sell new digital workflow software to their colleagues.
Of course, early adopters need to hear about the same kind of advantages before they express their readiness to help you. They should bear a message that a cloud migration process has a destination beneficial for all employees.
When you decide to roll out new digital workflow solutions in your company, help your employees to feel secure about the forthcoming changes. The most novel technology won’t work as expected if your best employees leave the company due to insecurity. It will require a lot of effort to subvert their fears and resistance.
Since you need to concentrate on change management, you may consider outsourcing the technical part of the cloud migration. Laminar Consulting provides cloud migration services on any scale, from small businesses to big enterprises. We can assist you in project planning and implementation leaving you enough time and resources to deal with the other aspects of cloud migration.
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Chief Executive Officer of Laminar Consulting with over 24 years of experience in B2B technology solutions and product Sales. As an authority in sales-marketing enablement and automation solutions, Sean has successfully integrated business technologies that delivered revenue and market share growth for hundreds of enterprise clients.